Delete Your Joey Account
You can delete your Joey account and the data associated with it in either of the two ways below. Deletion is permanent and cannot be undone.
Option 1 — In the app (fastest)
- Open Joey and go to the Account tab.
- Scroll down and tap Delete account.
- Confirm. Your account is deleted immediately.
Option 2 — By email (no app needed)
If you no longer have the app installed, email hoashendev@gmail.com with the subject “Joey account deletion request”, and tell us the email address associated with your Joey account (shown at the top of the app's Account tab — if you signed in with Apple using Hide My Email, this is a @privaterelay.appleid.com address). Where possible, send the request from that address or from the Apple/Google account behind it so we can verify it's you. We will delete your account and confirm within 30 days.
What gets deleted
- Your profile (email address and sign-in provider) on our servers.
- Your subscription records on our servers.
- Your sign-in identity with our authentication provider.
What is not deleted automatically
- Data on your device — your saved links and collections live locally; remove them by deleting the app.
- Backups in your own Google Drive or iCloud — these are in your own storage; delete them from your Drive/iCloud if you wish.
- An active subscription — deleting your account does not cancel it. Cancel in your Apple App Store or Google Play subscription settings.
Signed in with Apple? You can also revoke Joey's access under Settings → your name → Sign-In & Security → Sign in with Apple on your iPhone.
For details on how we handle your data, see our Privacy Policy.